1. Data Controller
The company under the name “Creative Days”, based in Thessaloniki, at 16-20 I. Tsalouchidi Street (Postal Code 542 48), operating in the field of Web Design, Web Development, SEO, and Mobile Solutions (hereinafter the “Company”), acts as the Data Controller for the personal data collected through the creativedays.gr website. For any issue regarding data protection, you can contact us via email at: info@creativedays.gr or by phone at 2310 434378 / 6984 250950.
2. What data we collect
During your visit to our website, we collect the following data:
Data you provide to us directly: When you use the contact forms or request a quote, we collect your First Name, Last Name, Email, Contact Phone Number, Company Name, as well as the content of your message.
Automatically collected data: Through the use of cookies and the Google Analytics tool, we collect your IP address, browser type, device, as well as interaction data with our page.
(Note: The website does not have a user account creation system, an e-shop for direct purchases, or a newsletter dispatch system, therefore no passwords, bank card details, or mass mailing data are collected).
3. Legal Basis for Processing
The processing of your data is based on the following legal bases (Article 6 of the GDPR):
Performance of a Contract / Pre-contractual Measures: Processing your details when submitting a quote request is necessary for us to investigate the possibility of undertaking your technological/advertising project.
Consent: For the use of cookies (except for strictly necessary ones) and analytics/targeting tools, we rely on your explicit consent via the pop-up window (CookieScript).
Legitimate Interest: To ensure the security of the website, our servers (cloud hosting), and to prevent malicious attacks.
4. Cookies Policy
The website uses the CookieScript platform to manage your consent. Cookies are categorized as follows:
Strictly Necessary: Technical cookies that are crucial for the proper loading and secure operation of the website. They do not require consent.
Performance & Analytics: These help us understand how visitors interact with the website, providing information (via Google Analytics) on metrics such as the number of visitors, bounce rate, etc.
Targeting / Marketing: Used to track visitors across websites with the aim of displaying relevant advertisements.
Functionality: These allow the memorization of your preferences (e.g., language selection).
You can withdraw or modify your choices at any time through the dedicated cookie settings feature at the bottom of your screen.
In detail:
5. Data Retention Period
The data you send via the contact forms are retained for a period of up to 2 years from the last communication, unless a professional collaboration occurs (in which case they are retained in accordance with accounting and tax legislation). Data from cookies are retained according to the lifespan of each respective cookie, as described in the consent platform.
6. Third-Party Recipients & Transfer outside the EU
We do not sell or trade your data. Access to the data may be granted to:
Our technical team and the developers of Creative Days.
Google (Google Analytics) for the processing of traffic statistics.
The transfer of data (e.g., IP address) to servers of third-party providers such as Google in the USA is legally safeguarded through the EU Standard Contractual Clauses.
7. Data Security
The creativedays.gr website is protected by an encryption protocol (SSL). Our servers (Managed Cloud Hosting) adopt strict firewall policies, DDoS attack protection, and regular backups.
8. Your Rights
Under the GDPR, you retain the following rights: Right to access, Right to rectification, Right to erasure (“right to be forgotten”), Right to restriction of processing, Right to data portability, and Right to withdraw consent. To exercise these rights, please send an email to info@creativedays.gr.
9. Right to Lodge a Complaint
If you believe that data protection legislation is being violated, you have the right to lodge a complaint with the Hellenic Data Protection Authority (www.dpa.gr | 1-3 Kifissias Ave., Athens 115 23 | +30 210 6475600).